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Support and Maintenance

Providing support and maintenance plans that address expected and unexpected software problems, with a strong emphasis on application stabilization, service optimization, and application improvements. bug fixing, technical support, software
upgrades, annual updates, patches that improve functionality, and many other services are available.

Why Raheem Solutions ?

We provide professional and affordable website maintenance and support, application maintenance and support, and network maintenance and support. We offer three distinct plans with 24-hour availability. You can have your website updated as frequently as you want. The software will be updated on a regular basis. When necessary, technical assistance will be provided. We will keep your site up to date not only for operational reasons but also to ensure maximum security.

Exceptional Knowledge

We serve 15 industries and have completed over 5000 projects. We’ve been working with our clients for nearly three decades.

Your Choice

Our two business models are fixed bid and dedicated development. You can select the best one based on your project’s requirements. Contact our Business Development Officer for more information.

Affordable Services

We choose to be affordable, which is why we are competitively priced. Our expertise is priced so that anyone can access it when
they need it.

Transparency

Transparency is at the heart of every project we work on. You will have complete visibility into the progress and milestones of your project.

Quality Driven

The quality of your service is critical to the growth of your business, so it must be taken seriously. Our QA team thoroughly tests all our software solutions before they are delivered to you.

Business Analysts

Based on a multi-faceted analysis conducted by our Business Analysts, we perform a seamless integration of the new system with existing technical processes.

Software Maintenance Process

Maintenance & Support Services

Because your business software must be always operational, getting website maintenance and support services, application maintenance and support services, and network maintenance and support services are critical for increased stability and profits.

Ongoing Maintenance

Ongoing maintenance includes troubleshooting, bug fixes, backups, stability monitoring, and 24-hour availability.

Technical Support

Technical Support includes troubleshooting, understanding gaps, and Training with 24-hour availability.

System Enhancements

Application and system enhancements and upgrades, as well as new functionality
integration

Complaint Managememt

End-users of the product/solution (via online chats and ticket systems), with a 24-hour option available.

Reengineering Solution

Reengineering software solutions to meet changing environmental and business requirements.

Dedicated Support Team

For any type of project, hire a dedicated support team. Our dedicated team will provide end to end services.

We Cover All

Which industry are you from? Tell us your domain and let us show you how we can help you.

Health Care

Fintech

Logistics & Transportation

Banking

Oil & Gas

Professional
Services

Manufacturing

Telecommunication

Marketing & Advertising

Retail

Insurance

Public
Services

FAQS

You can keep your web applications current by staying up to date on the latest technological and design developments. We make certain that your application is always up to date.
Yes, we can enhance your existing enterprise solution with new features.
We have a team of technical support representatives available 24 hours a day, 7 days a week to assist you with any troubleshooting issues you may be experiencing. Our support team responds quickly and consistently.
Your technical support engineer oversees analyzing and diagnosing any issues with your product. Responding to inquiries and assisting with problem resolution as needed.
You will be able to ensure that your software product is bug-free and performs as intended with the assistance of a Technical Support Engineer while also accelerating the issue-resolution process.
Sure, just give us your name, email, and phone number. We'll contact you to discuss your requirements. As a result, we can recommend a plan that meets your company's requirements.